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Nearly all solicitors and law firms, whether in Scotland, England or Wales, will give you an initial consultation for free in regards to legal matters such as personal injury claims without any obligation to use their services. With some larger law firms you may end up speaking to just one of the legal advisors at the firm, so it is always best to ask exactly who you are speaking to. With many claims management companies all you may get on the other end of the line is a call centre operator who may be quite happy to take all your details and tell you everything sounds fine but that is not really legal advice.
But, even after these consultations and after you have been advised of your options you still should not be asked to pay any money, either up front, or if you lose your accident claim. You need to ask clearly whether there are any fees up front, during or after your case whether your claim wins or loses.
Of course, there are many organisations and government funded associations set up to ensure that you get impartial advise on law related matters. Here are a few of the more popular: