Public Transport Accident Claims

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    Public Transport Accident Claims

    The UK has one of the best public transport systems in the world, with a combination of buses, trains and trams. However, accidents on public transport can happen, and they can cause injuries that might impact your daily life and employment prospects. If you or a loved one has suffered an injury while using public transport, you could be eligible to claim compensation.

    Claim compensation for injuries caused by public transport accidents

    Nobody expects to have an accident on public transport, and most accidents are avoidable. However, if this does happen and you can prove you weren’t at fault, you might be eligible to claim compensation. By phoning 0800 234 6438 or filling out the online form, you can speak to a trained legal advisor who will connect you with a no win no fee solicitor if they think you’re eligible to file a claim.

    What is a public transport accident?

    Public transport accidents refer to an incident involving transportation open to the public and carrying multiple passengers at once.

    Buses, trains, trams and ferries are the most common form of public transport, and accidents usually occur when these vehicles suffer collisions and crashes that injure passengers.

    However, many injuries result from slips and falls, which can be caused by poor safety measures or minimal maintenance of vehicles. Accidents can vary in severity, from minor injuries to potential fatalities and making a compensation claim can ensure you hold those negligent accountable.

    Why seek compensation?

    Public transport accidents can cause life-changing injuries and – in severe cases – fatalities. From time off work to long-term treatment and even regular care, the costs of an accident can quickly mount up. Claiming compensation can help you to recover financially after an accident—but it’s not just about money.

    All public transport operators are legally responsible for protecting passengers and putting safety measures in place. If this doesn’t happen and you can prove the operator, driver, or employee were at fault, you should claim compensation to ensure the incident never happens again.

    While the process might seem daunting, it’s best to hold those responsible accountable and ensure you recover financially from any accident.

    How do public transport accidents occur?

    Public transport systems and operators in the UK must adhere to strict Health and Safety guidelines, and most do. However, accidents can occur due to driver error or faults with the vehicle, and when they do, they can cause serious injuries.

    While public transport accidents can happen in any form, the most common occur on trains, buses, trams and ferries.

    Train accidents

    From the complex rail systems across the country to the London underground, trains are the most popular type of public transport, but they can also be a hazard. Common accidents that occur on trains include:

    • Driver errors

    • Slipping on wet floors

    • Tripping over objects and falling over due to sudden stops

    • Train doors are also a significant risk to passengers, especially if they close prematurely; when this happens, they can cause severe injury.

    • Any luggage that isn’t appropriately secured could cause head injuries.

    • General crowding of the London Underground puts passengers and staff at an increased risk of injury.

    Bus accidents

    Bus passengers can be at risk of accidents. These usually occur due to faults with the vehicle or bus driver negligence. For example, if the bus driver fails to stop smoothly while someone is waiting to exit the bus or engages in reckless driving, it can seriously injure passengers.

    Just like cars, buses require regular maintenance, and any faults in the bus can increase the risk of road accidents.

    Ferry accidents

    While ferry accidents are less common than bus or train accidents, they still happen. Most ferry accidents occur when people enter or exit the ferry. Slips and trips can occur due to poorly maintained decks, and improperly secured objects can cause head injuries.

    Tram accidents

    Trams operate in some of the UK’s major cities, including Manchester, London, Edinburgh and Sheffield. Overcrowding and poorly maintained trams can cause serious accidents, especially if there’s a crash, but driver negligence is also a problem.

    Defective tracks, faulty seats and other issues with the tram can also cause injuries. Motorcyclists or other road users injured by trams can also claim compensation.

    The types of injuries caused by public transport

    The injuries incurred by public transport accidents can vary in severity, as with any road traffic incident. However, the most common injuries include:

    • Psychological Injuries

    • Concussions

    • Traumatic Brain Injury

    • Broken and Fractured Bones

    • Whiplash

    • Back Injuries

    • Internal Damage

    Road users hit by a tram or bus can also claim compensation if they prove the driver or operator was negligent.

    What to do if you’re injured in a public transport accident

    Whether it’s train, tram, ferry, or bus accident claims, you can apply for compensation if you can prove the driver or operator was at fault. For example, if a clear wet floor sign and the injured party ignores it, they’re usually not eligible to file a claim.

    The first step in the claims process should be to call a free legal advisory service to discuss your accident. While some people jump straight into finding a lawyer, it’s best to get advice because it can help clarify whether you will win your compensation case.

    By phoning 0800 234 6438 or filling out the online form, you can speak to an impartial legal advisor, who will connect you with a no win no fee solicitor if they think you’re eligible to file a claim.

    Meet with a no win no fee solicitor

    Opting for a no win no fee service when making a public transport accident claim offers numerous benefits, including the fact that there’s no risk involved. While traditional lawyers charge upfront fees and make no promises to win your case, a personal injury solicitor only takes a fee if they win your case.

    This gives you peace of mind and protects you financially, ensuring you won’t pay any money unless your lawyer wins the personal injury claim.

    Gathering evidence

    The next step in your public transport injury claim is for your lawyer to gather evidence. Getting the necessary information when the accident occurs is always helpful because it will speed up your claim and give your lawyer access to valuable witnesses.

    Asking for witness details

    If an accident happens on public transport, there will usually be witnesses, and they could be able to corroborate your account. Gather their contact details and give them to your lawyer, as witnesses can simplify the claims process and save your solicitor time.

    Get the necessary information

    Write down any accident details, including the date, time and name of the train operator or bus company. You should also ask the driver for contact information and write down the vehicle’s number plate.

    Reporting the incident

    All public transportation services must follow health and safety regulations, including keeping detailed records of accidents. Reporting your accident ensures your lawyer will have the necessary information to file your claim.

    Seek medical treatment

    Always go to a doctor to report your injuries, even minor ones. By going to the GP or hospital, your lawyer will have a record of your injuries when they occurred, making it easier to prove them when negotiating a settlement.

    Visual evidence of the accident

    Photographs can also help to prove your case, and the solicitor will also try to access any available CCTV footage, which might prove invaluable when making your claim.

    Putting your case forward

    Once the lawyer has all the evidence, they’ll meet with the negligent party’s insurance company to negotiate your case. The duration depends on the available evidence and whether the operator is willing to accept their negligence.

    In some cases, your claim might go to court. However, your lawyer will discuss the options with you and put a plan in place so you can have control of the process.

    Settling the final amount

    Once your lawyer settles the public transportation accident claim, they’ll take their fees out of the final amount, and you’ll receive the rest. How you spend it is entirely up to you, with some people opting for private treatments while others use it to supplement their income.

    Start your claim today

    An accident can drastically impact your personal and professional life, but compensation can help you recover any losses and move towards the future. If you’d like to discuss your eligibility or have any questions, please get in touch with 0800 234 6438 today and get the ball rolling on your claim.

    You’ll be able to speak to a legal advisor, and there’s no obligation to file a claim.

    How much compensation will I receive?

    Your compensation award depends on numerous factors, including the extent of your injuries and how they impact your daily life. Lawyers work out a ballpark figure based on general and special damages:

    • General Damages: These damages refer to the level of injury you suffer, the pain it causes and how it impacts your ability to work.

    • Special Damages: The special damages define any private treatment you receive, lost earnings, transportation and paying for care.

    General compensation amounts

    There’s no set amount for train, tram or bus accident compensation, but the following figures should give you a general idea of how much you might receive depending on your injuries:

    • Head and Brain Injuries: £2,210 to £219,070 – depending on the severity.

    • Neck injuries: £24,990 to £38,490.

    • Spleen Damage: £4,350 to £8,640.

    • Paralysis: £148,330.

    What is the claims process?

    The claims process involves gathering evidence, negotiating your claim and reaching a settlement. There’s no set time frame for claims, as each case is different, but your lawyer will support you through the process and ensure they settle the claim as soon as possible.

    If your lawyer asks for help, they might want to see if you can gather more evidence or attend a medical assessment. It’s important to stay calm during the claim, as the process can be frustrating, but your no win no fee lawyer has as much to lose as you, so they’ll always work hard to get the best settlement.

    What are the time limits for compensation claims?

    As with all personal injury claims, you have three years from the incident date to make a claim. That’s why it’s always best to claim quickly; negotiations can drag on. Anyone over 18 can claim for up to three years from the accident date.

    Parents can claim on behalf of a child, but the child can also claim for three years after they turn 18. In the event of a fatality, the deceased individual’s next of kin can also file for compensation, covering any lost earnings.

    Call Claims No Win No Fee today to get the ball rolling on your compensation claim

    If you’d like to make a bus accident claim or file for negligence caused by other public transportation forms, please contact us today. Our specialists offer free legal advice and help determine whether you can make a claim.

    We’ll also refer you to a no win no fee personal injury solicitor who will support you. Nobody should have to deal with the impact of a public transportation injury, but compensation can hold people accountable and ensure negligence doesn’t go unnoticed.

    Call us today on 0800 234 6438 or use the online form, and we’ll get back to you immediately.

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