How the claims process works

Product Liability Claims Made Easy

Defective Product Liability

When you buy a product you have a reasonable right to expect that it will not cause harm or injury to yourself or members of your family. Both retailers and manufacturers have a duty of care which calls upon them to ensure that this should be the case. If you or a loved one receives an injury which is due to a faulty or defective product, then you could be in the perfect position to make a compensation claim for product liability.

It is the responsibility of manufacturers and retailers to ensure the goods they make or sell will not cause injury to consumers. If you or a loved one has been injured due to a defective product, then you could make a compensation claim for product liability. There are many ways in which a product can cause harm or injury and many products which could be at fault, from minor problems to dangerous electrical faults or motor vehicles which put the lives of their drivers and passengers at risk. Some of the more common examples of product liability are as follows:

  • A serious design flaw in a certain make and model of car that could put drivers' lives at risk
  • Children's toys that contain lead paint, loose, easily swallowed parts or sharp edges
  • Exposure to products containing asbestos
  • Personal hygiene products that cause serious skin irritation
  • Faulty power tools that break, resulting in an injury
  • Electrical products which short or fuse, presenting a fire risk
  • Flame retardant coating on furnishings which leads to severe skin irritation

These are just a few examples of the many and varied types of personal injury which can arise as a result of defective products. In each case, the fault lies strictly with the manufacturer or retailer, who should have seen to it that a product which was likely to cause pain or injury was not made available to their customers.

Compensation for an injury caused by a defective product

If you feel you have been injured by faulty goods, and that you are therefore able to claim compensation, then it is in your interests to get in touch with an experienced, professional no win no fee injury solicitor. A professional injury lawyer will help to put your case together and keep you fully informed of the likelihood of winning, and approximately how much compensation you should receive. Most lawyers will work on cases like this on a no win no fee basis, which means that you won't have to pay any fees should you lose your case.

For free advice on making your claim, please fill in the form on this page or call the freephone number. is a trading name of Colour Ventures Ltd, which is regulated by the Financial Conduct Authority in respect of regulated claims management activities. Registration is recorded on the website